Privacy Policy

1. Introduction

Maharashtra Sports Climbing Association (MSCA) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for programs, or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Payment Information: Payment method details (processed securely through payment gateways), transaction history related to program fees
• Account Information: Username, password (encrypted), account preferences
• Program Registration: Age, emergency contact information, medical information (if relevant for safety), skill level
• Communication Records: Correspondence with us via email, phone, or website forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring website
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party services such as payment processors and social media platforms if you interact with us through those channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To register you for programs, manage memberships, and provide training services
• Communication: To send confirmations, program updates, newsletters, and respond to your inquiries
• Payment Processing: To process program-related payments, prevent fraud, and maintain transaction records
• Safety and Security: To ensure participant safety, verify identities, and protect against unauthorized access
• Legal Compliance: To comply with legal obligations and regulatory standards
• Improvement: To analyze website usage, improve our services, and enhance user experience
• Marketing: To send information about upcoming events, programs, and opportunities (with your consent, where required)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment processors for secure transaction processing
• Email service providers for communications
• Website hosting and analytics services
• Cloud storage providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety, or that of our users
• Prevent fraud or security threats
• Enforce our Terms and Conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.4 With Your Consent

We may share your information with third parties when you have given explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-DSS compliant gateways
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities of our website.

7. Your Rights and Choices

Under applicable data protection laws, including the Information Technology Act, 2000, you have the following rights:

• Access – Request access to your personal information
• Correction – Request correction of inaccurate or incomplete information
• Deletion – Request deletion of your information (subject to legal and operational requirements)
• Objection – Object to certain types of processing
• Data Portability – Request transfer of your information to another service provider
• Withdraw Consent – Withdraw consent where processing is based on consent
• Opt-Out – Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the details in Section 11.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on:

• Legal and regulatory requirements
• Operational needs (e.g., program history, membership records)
• User preferences and consent

When no longer needed, we securely delete or anonymize your information.

9. Children's Privacy

Our services are available to individuals of all ages, including minors. For participants under 18 years, we require parental or guardian consent for registration and participation.

Parents or guardians may request access, correction, or deletion of their child's information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India, which may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

We will update the "Last Updated" date when changes are made. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable laws.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.